WhatsApp Business Message Templates are a great way to communicate with your customers professionally and effectively. They can be used to send automated messages to customers, such as
- notifications,
- reminders, and
- promotional offers.
They are easy to set up and can be customized to fit your business needs. Plus, they are cost-effective and efficient, saving time and money on customer communication.
With WhatsApp Message Templates, you can ensure that your customers are always informed and up-to-date on your products and services.
What is a WhatsApp Business Message Template?
WhatsApp Template is a pre-designed message that can be sent to customers or users. It is designed to save time and effort in crafting personalized messages and ensure the messaging is consistent and complies with best practices.
A WhatsApp Template can include
- images,
- text, and
- a custom call-to-action button.
It can also contain variables, such as a customer’s name, to personalize the message. Templates can be used to send notifications to customers about
- order status changes,
- promotional offers,
- account updates, and more.
They can also send new customers or automated messages responding to customer inquiries. WhatsApp Templates are a powerful tool for businesses of any size to create a better customer experience.
Types of Templates That WhatsApp Allows
1. Text Message Template: This template allows businesses to send personalized customer messages. It allows businesses to easily create and send a message to a customer or group of customers.
2. Image Template: Businesses can create and share images with customers. It supports different file formats such as JPEG, PNG, and GIF.
3. Video Template: This template enables businesses to share videos with customers. Companies can create and share videos directly on WhatsApp.
4. Audio Template: This allows businesses to create and share audio files with customers. It supports audio file formats such as MP3, WAV, and AAC.
5. Document Template: This template allows businesses to send customer documents. It supports different document formats such as PDF, Word, Excel, and Powerpoint.
6. Location Template: This template allows businesses to share their location with their customers. Companies can share their exact location or a map of their area.
7. Button Template: This template allows businesses to create and send buttons to their customers. The controls can trigger an action, such as opening a website or calling a contact.
8. Survey Template: This allows businesses to create and send customer surveys. Surveys can be used to collect customer feedback or gather data for research.
Why Do You Need WhatsApp Business Message Templates?
WhatsApp templates are an excellent way for businesses to quickly and effectively communicate with customers and prospects.
They provide a standardized, professional format for delivering important messages and notifications, such as
- order confirmations,
- delivery updates, and
- promotional offers.
Using templates saves time and ensures that all communication is
- consistent,
- clear, and
- efficient.
Investing time in creating and maintaining a practical WhatsApp template library can help businesses reach more customers quickly, easily, and cost-effectively.
Let’s learn more about Transactional & Promotional Message Templates
1. Transactional Messages: –
Order Confirmation
Subject Line: Your Order at [Company] is Confirmed
Dear [Name],
We’re excited to tell you that your order at [Company] has been confirmed! Your order number is [Order Number], and we’ve included a summary of your purchase below:
[Order Summary]
Thank you for choosing [Company]! If you have any questions or concerns, please don’t hesitate to contact us.
Sincerely,
[Company]
2. Promotional Messages: New Product Launch
Subject Line: Introducing Our Latest Product: [Product Name]
Hey [Name],
We’re thrilled to announce the launch of our latest product: [Product Name]. This new [product type] is designed to [short description of features]. We believe [Product Name] is the perfect choice for [target audience], and it’s now available for purchase from our website.
To learn more, please visit [link to product page].
Thank you for being our most valued customer – we hope you enjoy our newest product!
Sincerely,
[Company]
Best Message Templates Examples
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Find the best way to engage with your customer with WhatsApp. Use it wisely and grow more in no time!
